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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nadeschda Nadia

Nadeschda Nadia

May 29, 2024

1  out of  5
rating by Nadeschda Nadia
"The level of customer service changed since I initially moved my insurance to Richard Canady's office. Sandra, in particular, is rude and negligent. I contacted the office for a quote on a golf cart Thursday, May 23, and she just got back with me today (May 29th), although she stated she'd call me back in 30 minutes. I spoke with her again on Friday, May 24, and she brushed me off, citing she had to go to the bank. It's obvious she was rushing out of the office for the Memorial Day weekend. Today, she was rude when I asked her about the delay in getting back to me. Instead of answering, she stated, "Is there anything else I can help you with," and again when reasked the question. I have a home and two cars on my policy with Canady's office. One would expect courtesy, honesty and results. The service is quite disappointing. I'm moving on from this office."
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Alexander Thompson

March 25, 2024

5  out of  5
rating by Alexander Thompson
"Great service highly recommend this office✊🏾✊🏾✊🏾"
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Shania Simmons

March 11, 2024

5  out of  5
rating by Shania Simmons
"GREAT customer service! Very helpful, the staff was truly amazing. They definitely made me feel good about spending my money with no regrets. Big shout out to Ms. Jasmine, Ms. Sandra and Ms. Ashley. You ladies are AMAZING. #StateFarmFamily ❤️ -The Big One"
We responded:
"Thank you for your positive response. That is exactly what we strive for. Sincerely Richard Canady"
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Lorraine Canady

January 25, 2024

5  out of  5
rating by Lorraine Canady
"Phone call was answer promptly. The receptionist was very polite and was very knowledgeable when answering my concerns."
We responded:
"Thanks so much Mrs. Canady, we strive to be excellent and thank you for the five-star review."
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Xzavier Thames

November 28, 2023

5  out of  5
rating by Xzavier Thames
"The staff was amazing! They help me and my family get everything we need .. they always go the extra mile ! They were there every time I call !"
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Leslie Porcher

February 18, 2022

5  out of  5
rating by Leslie Porcher
"I been with these guys for almost 4 years now. Hands down best company ever. I will never trade again we'll e together for life. I love these guys"
We responded:
"Thank you so much Leslie for the five star review! We love our customers!!"
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Christopher Hammett

February 4, 2022

5  out of  5
rating by Christopher Hammett
"Excellent Insurance Agency! And excellent staff. Very helpful!"
We responded:
"Thank you for the five star review!!"
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Christi Evans

February 1, 2022

5  out of  5
rating by Christi Evans
"Angela went above and beyond to meet all our needs. So very pleased with her service"
We responded:
"Thank you for the five star review!!"
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Vanessa McLeod

February 1, 2022

5  out of  5
rating by Vanessa McLeod
"I can always count on the friendly staff to help me with my needs. I definitely recommend them for your insurance agency."
We responded:
"Thank you for the five star review!!"
Profile photo of Ursula Adams

Ursula Adams

January 30, 2022

5  out of  5
rating by Ursula Adams
"I’ve been with this company atleast 8 years and better , I wouldn’t want it any other way! Richard Canady and I became great friends along with his wife, great people. I’ve met Richard Canady through my sister at a function and found out he have a State Farm office in the area where I once resided. I’ve never changed agents , always moved his company wherever I moved too in SC. I love State Farm Ins. with Agent Richard Canady and his staff members."
We responded:
"Thank you for the five star review!!"
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J M

January 12, 2022

5  out of  5
rating by J M
"Richard Canady and his support staff are extremely professional and very responsive to the needs of their customers! Furthermore, they not only address insurance needs, but serve as positive agents of social change in the community as well!!"
We responded:
"Thank you for the five star review!!"
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Shaquana Blackwell

August 11, 2021

2  out of  5
rating by Shaquana Blackwell
"Giving them a three star because for the past two days they( Victoria) have been giving my husband the run around. She would tell him she’s going to email him and never does . Also gave us the wrong information. So we called the after hours number and spoke with Julian and we got the documents within 2 min !!! He was professional and knowledgeable."
We responded:
"we searched our book of business and it appears you are not a customer of ours. we would love to hear from you directly. Please call us at 803-433-1100. thanks Richard Canady"
Profile photo of Sharon Tindal

Sharon Tindal

January 12, 2021

5  out of  5
rating by Sharon Tindal
"Since day 1, Richard have never missed a Christmas or a birthday...I have yrs worth of cards🥰Extremely professional, knowledgeable, and personable."
We responded:
"Thank you Sharon for the five star review. It is customers like you that make it a privilege to serve this community. You are a very special person. My Best, Richard Canady"
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Donna Hartfield

November 3, 2020

5  out of  5
rating by Donna Hartfield
"Best people I have ever dealt with. Saved me a lot of money on my car insurance!!!"
We responded:
"It is customers like you that make the difference. Thanks for the positive comment. Richard A. Canady"
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michele robertson

October 20, 2020

5  out of  5
rating by michele robertson
"Victoria is the very best to work with. She gives excellent service! super friendly and knowledgeable also they beat GEICO rates best rates around"
We responded:
"Thanks Michele, Victoria is our super star. I appreciate your comments and thank you for your business. Richard Canady"
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Tiffany Parker

September 7, 2020

4  out of  5
rating by Tiffany Parker
"Small town office. No waiting."
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Adam Smith

August 9, 2020

5  out of  5
rating by Adam Smith
"They've always been helpful and there when I need them, and Richard is awesome he remembers your name, makes you feel like more than just a number!"
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David Mitchell

June 29, 2020

5  out of  5
rating by David Mitchell
"Great service!"
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Joseph McDowell

June 19, 2020

5  out of  5
rating by Joseph McDowell
"Everyone I have dealt with over the phone with in this office has been a delight to do business with. Very polite, knowledgeable, helpful, and overall pleasant . I highly recommend, as they have also gotten all my insurance needs under control and under budget."
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Johnny Mae Holmes

June 9, 2020

5  out of  5
rating by Johnny Mae Holmes
"I highly recommend Mr. Richard Canady's State Farms agency. Mr. Canady and the staff are very friendly and knowledgeable about their products. Mr. Canady referred me to someone concerning another matter that wasn't related to State Farm itself. He was very empathetic and caring concerning my situation. As their slogan says, "like a good neighbor State Farm is there"...that's definitely true!💯👍🏾💖"
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Denis Wilson

March 14, 2020

5  out of  5
rating by Denis Wilson
"Richard is an honest person, we have never had an integrity issue with him or his staff in the 4 years we have been doing business with his office. Always available and his Team is Professional!!"
Profile photo of Lloyd Holmes

Lloyd Holmes

March 9, 2020

5  out of  5
rating by Lloyd Holmes
"Richard Canady and his staff are so great, very knowledgeable, and will go the extra mile to help anyone. Victoria and the other Lady are very nice individuals and there customer service is excellent!!!"
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Armon

November 6, 2019

5  out of  5
rating by Armon
"Mr. Canady truly has a Heart for people and that’s something that is greatly appreciated! Thank you and your staff for all of your advice!"
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William Chandler

September 20, 2019

5  out of  5
rating by William Chandler
"Highly recommend. Very reasonable prices. Spoke with Josephine, very professional and quickly handled putting insurance on my vehicle. Definitely check them out!"
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SLR

May 22, 2019

5  out of  5
rating by SLR
"Great staff that works hard to take care of everything you need and makes you feel like part of the family."